It is Unicom's aim to always offer a high quality of service to all our customers. However, we understand that sometimes things can go wrong. If you believe that we have not delivered the service you expected, we want to hear from you. Please get in touch so that we can understand your concerns and provide our response.
To talk to a member of our customer service team please call us on 02039915400
Monday to Friday from 9am to 5pm
Saturday & Sunday we are closed
Our email address is firstname.lastname@example.org
For security reasons, please include your name, first line of address and postal code, along with a contactable telephone number. Please also include the nature of your complaint and we will make contact to discuss in order to discuss your complaint further
Our address is Unicom Insurance Services, Turnford Place, Broxbourne, Hertfordshire, EN10 6NH
Please include the nature of your complaint and we will make contact as quickly as possible to discuss your complaint further.
If you’re not happy with our response to your complaint you can ask the Financial Ombudsman Service to carry out an independent review of your complaint. You also have the right to ask the Financial Ombudsman Service to carry out a review should we be unable to resolve your complaint within 8 weeks.
The Financial Ombudsman Service (FOS) is an agency for arbitrating on unresolved complaints between regulated firms and their clients. Full details of the FOS can be found at www.financial-ombudsman.org.uk
If you have any questions or would prefer to speak to someone, please call us on the numbers above or click for more contact options...CONTACT US
Please check our list of frequently asked questions, your query may have already been answered.VIEW FAQ'S
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